ECUA’s Recycling Facility Damaged By Fire – What Adams Sanitation Is Doing While They Fix It.

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A Fire Shut Down ECUA's Recycling Facility - What Adams Sanitation is Doing For You!

Hello Adams Recycling Customers! You may have heard about ECUA’s recent temporary shutdown of their recycling facility due to a fire. ECUA let us know that, while they are repairing their facility, they will be putting your recyclables in the landfill.
 
It’s not an ideal situation, but they assure us that it’s a temporary one.
 
Here is what we are planning to do about the situation: 
 
  1. As long as ECUA is not accepting recycling, we are not going to pick up recycling on Wednesdays. We feel that picking up recycling that isn’t going to be recycled is disingenuous – and we don’t want to try and fool you as to what is going on with your recycling. 
  2. As long as we aren’t picking up recycling, we are going to offer you a credit on your account that acts as a refund for recycling. Unfortunately, we don’t know how long the recycling facility will be offline. For that reason, we will keep count of the number of recycling pickups we miss and give you a credit for the total number of missed pick ups this incident causes us once the recycling plant comes back online. For example, if we are not able to pick up recycling twice for you for this incident, we will credit you for two missed pickups once the facility is back online. 
 
As soon as the recycling facility is back online, we will follow up with you to let you know – so we can continue recycling! 
 
Thank you so much for letting us serve you with trash and recycling service and for baring with us as we navigate the issue. If you have any questions, please feel free to give us a call – or talk to us on our website’s new live chat feature!

Christopher Saul is the Chief Marketing Officer for Adams Sanitation. When he isn’t slinging hot garbage from the keyboard – he is spending time with his family. He also likes to watch his SMU Mustangs play football and basketball. 

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